More Frequently Asked Questions

These are some additional frequently asked questions that Green Genomix receives. If you still have questions after reading this, please don't hesitate to email the team at and someone will get back to you within 1 business day.

What separates Green Genomix from other DNA companies?

While other companies may provide a report that includes information about genetics and cannabis, Green Genomix’s process is holistic and personalized - meaning that we use individuals’ genetics, lifestyle, and experience in contrast to relying exclusively on genetics. This makes Green Genomix's results more specific and accurate.

Do you recommend specific strains?

The cannabinoid content of a particular strain is a result of not just its genetics, but both its genetics and the way it is cultivated. This means that you can take two seeds of the same strain and create two chemically different plants by cultivating them differently. This is significant because it means two plants that have the same strain name can have very different effects. Because of this, Green Genomix does not represent strain names but rather it recommends the optimal cannabinoid content.

What if the Green Genomix Report doesn’t answer all of my questions?

The team at Green Genomix strives to exceed your expectations by providing as much information as possible in the Wellness Report, but if your question isn't answered in the report then please reach out to us at and we'll do our best to answer it!

How long does it take to get my report once I register and submit my data?

It takes less than 24 hours to receive your report after completing the registration and upload process.

What if I have done DNA testing with another company not listed?

If you're able to download your raw genetic data from the website of the company that tested your DNA, you can upload it to Green Genomix. Do note, some DNA testing companies do not test for enough of the variants required by Green Genomix's process which will result in a DNA analysis failure.

I have a physical Green Genomix DNA test. Where do I go to register it?

If you have purchased a physical Green Genomix DNA test through one of our partners, you must register it at If you did not register at this page, please contact support here to reset your account.