Your privacy is critically important to us.
It is Green Genomix’s policy to respect your privacy regarding any information we may collect while
operating our website. We treat our users’ privacy with the utmost care and are committed to
protecting any personally identifiable information you may provide us through your use of our
Services. Such information includes any data that can identify you, such as your name, email or
street address, or it may be information that could reasonably be linked back to you, including
all Services (as defined in the Terms and Conditions) provided by Green Genomix (herein referred to
Conditions, set forth the general rules and policies governing your use of our Services.
1. Information We Collect
In the course of the provision of our Services, Green Genomix generally collects the following types of information, (collectively, the "Personal Information").
Registration Information: When you purchase our Services or create an account we collect certain Personal Information, such as your name, date of birth, billing and shipping address, payment information (e.g., credit card) and contact information (e.g. email and phone number).
Self-Reported Information: If you purchase a DNA test kit you will be asked to provide us with additional information about yourself through surveys and/or forms. For example, you may provide us with information about your personal traits, lifestyle, and cannabis consumption habits.
Genetic Information: If you choose to provide us with DNA sample through a DNA test kit, we will extract the DNA from your saliva at one of our partner laboratories. We then convert your DNA into machine-readable code (the “DNA Data”).
Once our laboratory partner has produced your DNA Data, the DNA and biological sample will be stored so that they can be available for future testing. Future testing may be done if you agree to our Informed Consent for Research or if you otherwise consent to future testing of your biological sample.
Third party services: If you use a third-party site, such as Facebook or Twitter, in connection with our Services to communicate with another person (e.g., to make or post referrals or to request that we communicate with another person), we collect information from any Facebook profile that you choose to provide to us (for example your Facebook profile information).
Web-Behavior Information: We and our third-party service providers collect Information about how you access our Services, including the Internet protocol (“IP”) address of your computer, mobile device, or the proxy server that you use to access the Internet, in addition to other technical information related to your computer or mobile device such as the browser type, language preference, referring site, and the date and time of each visitor request. Green Genomix’s purpose in collecting Web-Behavior Information is to better understand how Green Genomix’s visitors use its website. From time to time, Green Genomix may release non-personally-identifying Web-Behavior Information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Cookies save you time as they help us to remember who you are. Cookies help us to be more efficient. We can learn about what content is important to you and what is not. We can revise or remove web pages that are not of interest and focus our energies on the content you want.
If you want to control which cookies you accept. You can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website's server. Most browsers automatically accept cookies. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. You may find that some parts of the site will not function properly if you have refused cookies.
Minors: Our Services are not intended for anyone under 18 years of age. We do not knowingly collect personal information from or on behalf of someone under 18. If you are under 18, do not register on our website or provide any information about yourself to us. If we learn we have collected or received personal information from or on behalf of someone under 18, we will make commercially reasonable efforts to remove the information and/or user account and not make future use of that information to contact a minor. If you believe we might have any information from or about someone under 18, please contact us.
2. How We Use Your Information
Green Genomix will use and share your Personal Information with third parties only in the ways that are described in this Privacy Statement. We use your Personal Information to provide, personalize, improve, update and expand our Services.
Your de-identified Genetic Information may be used for research purposes only if you have consented through the Informed Consent for Research Agreement. If you choose to allow Green Genomix to share your Genetic Information for research purposes then your Genetic Information will be used for research purposes, but it will be de-identified and will not be linked to your Personal Information. Green Genomix may share summary statistics, which do not identify any particular individual or contain individual-level information, with our qualified research collaborators.
You may withdraw your consent to participate in Green Genomix research at any time by contacting us (it may take up to 30 days to withdraw your information after you withdraw your consent). Any research involving your data that has already been performed or published prior to your withdrawal of consent will not be reversed, undone, or withdrawn.
Green Genomix may from time to time share User information with third party service providers, as necessary for them to provide their services to us and help us perform our contract with you. Service providers are third parties (other companies or individuals) that help us to provide, analyze and improve our Services.
We may share “Aggregate Information”, which is information that has been stripped of your name and contact information and combined with information of others so that you cannot reasonably be identified as an individual, with third parties. This Information is different from "Individual-level" information and is not Personal Information because it does not identify any particular individual or disclose any particular individual’s data.
Under certain circumstances, your Personal Information may be subject to processing pursuant to laws, regulations, judicial or other government subpoenas, warrants, or orders. Green Genomix will preserve and disclose any and all information to law enforcement agencies or others if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to comply with legal or regulatory processes.
3. Your Rights in Regards to User Information
Subject to certain exceptions, you have a right to request access to your Personal Information and to be provided with a copy of certain information you provided in a portable form, as well as to seek to update, delete or correct this information by using the tools described below or by contacting
You may decide to share your Personal Information with friends and/or family members, doctors or other health care professionals, and/or other individuals outside of our Services, including through third-party services such as social networks and third-party apps that connect to our website and mobile apps through our application programming interface ("API"). These third parties may use your Personal Information differently than we do under this Privacy Statement. Please make such choices carefully and review the privacy statements of all other third parties involved in the transaction. Green Genomix does not endorse or sponsor any API applications and does not affirm the accuracy or validity of any interpretations made by third party API applications.
4. Account Deletion
If you no longer wish to utilize our Services, or no longer wish to have your Personal Information be processed, you may delete your Green Genomix user account by contacting us. Once your account is deleted, all associated Personal Information is deleted and any stored samples are discarded, subject to the express limitations stated herein and within the Terms of Service.
Green Genomix has implemented and maintains a comprehensive information security program designed to protect our customers’ Personal Information using administrative, physical, and technical safeguards. The specific security measures used are based on the sensitivity of the Personal Information collected. We have measures in place to protect against inappropriate access, loss, misuse, or alteration of Personal Information (including Genetic Information) under our control. We use secure server software to encrypt Personal Information (including Genetic Information), and we only partner with security companies that meet and commit to our security standards. While we cannot guarantee that loss, misuse or alteration of data will not occur, we use reasonable efforts to prevent this. It is also important for you to guard against unauthorized access to your Personal Information by maintaining strong passwords and protecting against the unauthorized use of your own computer or device.
6. Changes to This Statement
We may modify this Privacy Statement at any time, but we will provide prominent advance notice of any material changes to this Statement, such as posting a notice through the Services, on our websites, or sending you an email, to provide you the opportunity to review the changes and choose whether to continue using the Services.
We will also notify you of non-material changes to this Statement as of their effective date by posting a notice through the Services, on our websites, or sending you an email. Your continued use of our Services after notice of non-material changes means that you consent to the updated Privacy Statement.
If you object to any changes, you may delete your account by contacting Green Genomix customer service.
This document was last updated on January 16, 2019. Click here to read the previous version.